Effective Date: 10/12/2024
Last Updated: 11/12/2024
At VietnamJobsOnline, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services. Our operations are based in Singapore and Vietnam, and we comply with applicable data protection laws in both jurisdictions, including Singapore’s Personal Data Protection Act 2012 (PDPA).
By accessing or using our platform at https://vietnamjobs.online, you consent to the practices described in this Privacy Policy.
Who we are
VietnamJobsOnline is a digital platform dedicated to bridging the gap between tech talents in Vietnam and employers in Singapore. Our mission is to empower Vietnamese professionals by connecting them with global opportunities while enabling Singaporean employers to access a rich pool of skilled and affordable tech talent.
We focus exclusively on the tech sector, recognizing the rapidly growing demand for Information and Communication Technology (ICT) professionals. From software developers and data analysts to cybersecurity experts, we provide a seamless platform for Vietnamese talents to showcase their skills and connect with companies that value their expertise.
VietnamJobsOnline operates under the domain https://vietnamjobs.online. By combining user-friendly technology with personalized support, we ensure that employers can quickly identify and hire the best talent while job seekers can discover roles that align with their career goals.
Our platform is committed to creating a transparent and efficient hiring process while maintaining the highest standards of data protection and compliance with Singapore’s Personal Data Protection Act (PDPA) and Vietnam’s privacy laws.
For any inquiries about our platform or services, feel free to contact us at support@vietnamjobs.online.
Personal Data We Collect
At VietnamJobsOnline, we are committed to collecting and processing only the personal data necessary to provide and improve our services. The personal data we collect falls into the following categories:
1. Data You Provide Directly
- When you register for an account, we collect your full name, email address, phone number, and a secure password. This information is essential for creating and managing your account.
- If you complete your user profile, we collect additional details such as your job title, educational background, work experience, skills, certifications, and uploaded documents like resumes, cover letters, or portfolios.
- When you apply for a job through our platform, we collect all the information included in your application, such as preferences, desired salary, availability, and any supporting materials provided to employers.
- Employers may provide organisational details such as company name, job descriptions, requirements, and hiring preferences to post job listings.
2. Data Collected Automatically
- When you access our platform, we automatically collect information about your device, including the IP address, browser type, operating system, and screen resolution. We also track how you interact with our website, such as the pages you visit, the time spent on each page, and any clicks or actions you perform.
- We use cookies and similar technologies to improve your experience on our platform. Cookies help us save your preferences, tailor job recommendations, and analyze website performance. For example:
- Session Cookies: These are temporary and help manage your session during a single visit to the site.
- Persistent Cookies: These remain on your device to save login credentials or preferences for future visits.
3. Data Collected Through Media Uploads
- If you upload resumes, portfolios, or other supporting documents, we collect and process the information included in these files. This may include personal details such as your full name, contact information, education, work history, and professional achievements.
- If you upload profile pictures or other images, we store them securely. We recommend removing metadata, such as EXIF GPS location data, as this can be extracted by others.
4. Data from Third-Party Services
- If you choose to sign up or log in using third-party services like Google or Facebook, we collect the data shared by those platforms, such as your name, email address, and profile picture.
- If you leave comments on the platform, an anonymized string generated from your email address may be shared with the Gravatar service to check if you have a profile. The Gravatar privacy policy is available at https://automattic.com/privacy/.
5. Employer Data
For employers, we collect:
- Details like company name, address, industry, and contact person.
- Information about job openings, requirements, salaries, and company descriptions.
6. Communication Data
We collect information you provide when communicating with us directly, such as through emails, inquiries, or support tickets. This includes your name, contact details, and the content of your messages.
Why We Collect Personal Data
We collect personal data to ensure our platform operates effectively and provides you with a seamless and personalised experience. The information you provide enables us to connect job seekers with employers, ensuring that the right talent meets the right opportunities. For job seekers, this involves processing your applications and tailoring job recommendations based on your skills, experience, and preferences. For employers, it allows us to showcase job listings and provide access to a pool of highly skilled candidates.
We also use your personal data to enhance your experience by offering personalised account management, secure login processes, and timely notifications about job opportunities or updates to our services. Analysing how users interact with our site enables us to continually improve the platform and adapt it to your needs.
Finally, your data is essential for us to meet legal and regulatory requirements in Singapore and Vietnam. This includes maintaining security, preventing unauthorised access, and ensuring compliance with data protection laws. If you contact us directly, the data collected enables us to respond to enquiries, provide support, and resolve issues efficiently.
If you have any questions or concerns about the data we collect, please contact us at support@vietnamjobs.online.
How We Share Your Personal Data
We only share your personal data when necessary to provide our services or comply with legal requirements. This includes sharing your resume and profile details with employers when you apply for jobs and working with trusted third-party service providers for hosting, analytics, and communication purposes. These providers are bound by confidentiality agreements.
In rare cases, we may disclose data to comply with legal obligations in Singapore or Vietnam or as part of a business transition, such as a merger or acquisition. We do not sell your personal data under any circumstances.
We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory requirements in Singapore and Vietnam. The retention periods depend on the type of data and how it is used.
- If you leave a comment on the platform or complete your user profile, the data and its associated metadata are retained indefinitely. This allows us to facilitate follow-up interactions and maintain your profile for future use. You may delete your profile or request its removal at any time.
- Data related to job applications, such as CVs and cover letters, is retained for up to 24 months unless otherwise required by law or the employer’s data retention policies.
- If your account remains inactive for 24 months, we may delete your personal data to ensure compliance with data protection principles. However, data may be retained longer if required by legal or regulatory obligations.
If you wish to have your data deleted sooner, you may contact us at support@vietnamjobs.online. Please note that some data may be retained to comply with legal, administrative, or security requirements.
International Data Transfers
As we operate in both Singapore and Vietnam, your personal data may be transferred between these two jurisdictions. When transferring data internationally, we ensure that appropriate safeguards are in place to protect your data and comply with applicable data protection laws.
By using our platform, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” and “Last Updated” dates at the top of this policy indicate when the policy was last revised. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal data.
Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy or how your personal data is handled, please contact us at:
- Email: support@vietnamjobs.online
- Singapore Office Address:
- Vietnam Office Address: 34 Đ. Lê Thị Chợ, Phú Thuận, Quận 7, Hồ Chí Minh 72907